When You Assume, You May End Up in Leuven

In some ways, being in Brussels and Paris a few weeks ago was not altogether different than being home in New York City – partly because of the urban environment. I say this not at all to minimize the beauty of the historical landmarks and overall savoir faire of the residents of both cities. While walking around, I felt comfortable and became accustomed to the pace. I almost forgot that I was in another country … almost!


What did I learn? When traveling, don’t assume that things you just “know” how to do will be done in the same way elsewhere. OK, that seems like a no brainer [yes, I know the quote!]; but how often do we do that in our everyday lives – assume that our way of doing things is the only [ahem, best] way? Here are two lessons I learned from my rail travel in Europe – mostly practical tips, but perhaps you may be able to extrapolate some life lessons as well.

ASSUMPTION: How can I, a veteran NYC subway rider, possibly go wrong on the Paris Metro? Try arriving in Paris Gare du Nord on a Friday evening during rush hour with only euro bills, American credit cards, and a long queue of people waiting behind me to buy tickets! Even though I had my hotel destination clearly mapped out by a friend – with all of the transfers – still I ended up waiting in the taxi line for 45 minutes after my third attempt to use the vending machine didn’t work. That’s right; my American credit cards didn’t have the embedded “chip.” [And, I’d already declined the offer for a reserved taxi from the attendant on the Thalys train down from Brussels.] I did manage to make my way around Paris via Metro after that night. On my last day in Paris, I even was able to help another visitor navigate the machine to purchase a carnet (group) of tickets … it was an even trade for their euro coins to change my 5 euro bill.
 
LESSON 1: When traveling by Metro in Paris, keep a stash of euro coins handy (or travel with someone with a French credit card) so that you can purchase tickets.


ASSUMPTION: If I’m riding on Brussels Rail – it has to be like Amtrak, right? Not, so much! While riding the Metro in Paris, I’d noticed the door button – may have even seen someone use it; but didn’t pay it much attention. I learned this lesson while on a Brussels Rail train returning from a day trip to Bruges. Long story short, I stood in the train vestibule waiting for the doors to open, and watched as the train pulled away from the Brussels-Noord and soon gained speed (I quickly figured out it wasn’t just inching forward to be in line with the train platform). This led to a late-night impromptu stop in Leuven (luckily only about 20 minutes further) before re-boarding a train heading back to Brussels. The funniest part was the reaction of the rail conductor when my friend explained to him what had happened. Although you could see the “silly Americans” expression on his face, he was quite considerate and didn’t charge us an additional fare.

LESSON 2: When on a train in Europe, be prepared to push the button in order for the doors to open. It’s not always automatic!

Of course, now I'll have to plan a trip to visit Leuven on purpose! And, I'm going to be more sympathetic to visitors who approach me for directions or guidance on New York City subways.

What assumptions have led YOU in the wrong direction? How did you get back on track? Share your comments here or tweet me your thoughts on Twitter.

Coach Colette is Fearless About Goal Setting - December 17

Hope you're having a great week. As you look ahead to 2010, what are your TOP 3 Priorities?

In 2009, many people were impacted by the downturn in the economy. Yet, hope springs eternal! There are many glimmers of hope to create new opportunities in 2010. Are you READY?


To be successful in growing your career, business (or side hustle), you must be able to reach the right people to let them know how your skills and talents add value and meet their needs.

Can you identify your next best GROWTH OPPORTUNITY?

TOMORROW, tune in at 11:00 AM EST for my appearance on Fearless Business TV, an interactive web-TV show hosted by Valerie Gurka. I'll be sharing tips to help you set SMART goals for 2010 and narrow down your long-term priorities into small, achievable steps.

Here are the details:

Thursday, December 17, 2009

11:00 AM - 12:00 PM EST

Watch ONLINE - Click HERE

Youth Seize Opportunity for Better Tomorrow

Still photos can't even begin to capture the passion and compassion the OBT Youth Trainees exhibited today at their Debate Day held at the Brooklyn Marriott. The only way I truly could have captured their brilliance would have been to video-blog live from the event!

I know I say the same thing everytime -- they can't possibly surprise me more THIS time. And, yet, they always manage to throw in a curve ball of an unexpectedly compelling persuasive speech or a nifty argument in the mock trial.

A common theme in today's speeches was taking a stand on issues regardless of whether or not they personally affect you. If you had heard the conviction and passion being conveyed by the mock trial attorneys, you would have sworn that you were watching actors in an episode of Law & Order.

In congratulating the youth, OBT's executive director Randy Peers made a striking statement about the resilience of the trainees -- he said they don't focus on the obstacles they have to overcome, more so on the goals and dreams they seek to achieve.

I could talk about these "kids" for days -- and they're not even my kids! Just knowing that the InStep team has played a even small part in shaping their futures makes me very proud that we do what we do.

All my best to the OBT Trainees in 2009 and beyond! Regards, Coach Colette

How Will You Make 2009 Better than 2008?

I've begun my period of year-end self reflection, and thought I'd share some thoughts and ask about your insights. Know Yourself is the first key component of the Competent Advantage model, as we know it's important to learn about the motivators, drives and values that inspire us and keep us going when the going gets tough.

Two external sources have been helpful for me on my self-reflection journey:

1. I came across a great article on the E-Myth Blog that offers some questions to help Identify Your Primary Aim. The "A-HA!" moment for me was the suggestion to forget about my business and focus on what I really want in LIFE (Yes, even the Coach can have a "DUH! Moment"). Otherwise, my business will become more like one of those "jobs" that many struggle to avoid.
2. While at the Library, I checked out a book to really help me drill down on these concepts called: The Passion Test: The Effortless Path to Discovering Your Life Purpose.

SO, as you reflect on 2008, how would you evaluate your accomplishments?

• What were the highlights? As strange as it may seem, it’s important to take note of things that you did well. Don’t be shy – write them down! Why? Because descriptions of your professional successes can come in handy at your year-end performance review with your manager, or on your next interview with a recruiter. And, keeping a journal of your personal wins can be very inspiring when you need a quick pick-me-up! Besides if you don’t write them down, you may forget subtle details that could make your story that much more compelling.


• What were the low(er) lights? It’s just as important to keep track of the things that didn’t go quite as well as you would’ve hoped. Why? Having a clear sense of what areas you’d to like improve can help you focus and channel your energies. It also will help you identify the resources you’ll need to make the changes become a reality.

Based on your reflection, what personal and professional goals will you set for yourself in 2009? Remember, that I'm offering you a FREE incentive to SHARE your goals with me in our 2009 Personal & Professional Development Survey.

What resources and experiences will you seek out to help you accomplish those goals? How about ...

• Classes, training or books


• Mentors or trusted advisors


• "Stretch" assignments or new opportunities


• Professional associations or social networks

As a life-long learner, I'm excited about continuing my year-end, self-reflection journey (it's really been an active and ongoing process this year). I know it will help me be a better advisor, business owner, coach, consultant, friend and person in 2009 -- and beyond!

I'd love to hear about your insights and reflections. Please post here or tweet me @Coach_Colette.

Poll on Poverty for Blog Action Day

I must admit that I did some self-coaching today before posting this poll. I'd already registered the blog as part of Blog Action Day last week and created my reminder to make a post before October 15. Now, all left was to write the post. And, I was stuck! Why?

I was feeling guilty -- how could I ask people to consider ways to alleviate poverty when many are dealing with potential career and/or financial stressors? Well, after reading ideas on the "What Can One Person Do?" page, I realized that I fell into the same trap of powerlessness that I coach and train my clients/workshop participants to fight against. Imagine that!

It then occurred to me that sometimes putting the focus off ourselves and onto others can be a good way to gain perspective on our own lives. How many times have you been inspired by stories of others who have overcome great obstacles in their lives? It also occurred to me that focusing on a greater cause such as alleviating poverty may bring oneself closer to identifying personal goals and values -- a key component of the Competent Advantage component "Know Yourself."

Then, I recalled something that was said at the memorial service I attended on Sunday (loosely paraphrased): "Pick something -- stand for it -- and be the change you'd like see happen."

So, today, Coach Colette picks "finding ways to level the global playing field." I'm sharing this post and poll to facilitate a global dialogue, brainstorming, idea sharing, best practice exchange on the subject. What do you think? What will you do?

Ready for Your Year-End Review?

Now that fall is in full swing, are you ready for your year-end performance review? If done well, these review meetings can help foster your career growth. How prepared you are to have the performance discussion with your manager will be a significant predictor of the outcome. Will you be able to:

1. Reference specific accomplishments and contributions you made to the organization this year?
2. Suggest relevant developmental opportunities (coaching, training, or mentoring) to build on your strengths?
3. Recommend ways to expand your role or take on new responsibilities in 2007?

Where would you like to be in your career this time next year?

Tell us some of the strategies you'll use to get ahead in 2007. Take our Career Goals survey.

In the meantime, PLAN AHEAD! Create your roadmap and equip yourself with the skills to get there!

What's Your Next Career Move?

I'm interested in learning more about what's on your career horizon. Are you:

• Looking for a new opportunity?
• Thinking about going to graduate school?
• Vying for an internal promotion at your company?

Take a moment to tell me about your next career move.

Click HERE to take the Competent AdvantageTM online survey. It's really short (only 10 questions).

I look forward to hearing from you!